Privacy Policy

At our travel agency, we take the protection of your personal data very seriously. This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. Information We Collect

To process your reservation and provide our services, we may collect the following information:

• Personal data: full name, date of birth, nationality, passport number
• Contact information: email, phone number, address
• Payment information: credit/debit card information (processed securely)
• Travel preferences: accommodation type, special diets, medical requirements
• Booking history: previous tours booked with us

2. How We Use Your Information

We use your information to:

• Process and confirm your reservations
• Communicate with you about your trip
• Personalize your travel experience
• Comply with legal requirements (entry to archaeological sites, ticket issuance)
• Improve our services
• Send you promotional information (only if you have given your consent)

3. Data Protection

We implement technical and organizational security measures to protect your information against unauthorized access, loss or destruction. Your payment data is processed through secure payment gateways with PCI DSS certification.

4. Data Sharing with Third Parties

We share your information only when necessary for the provision of our services:

• Train operators (PeruRail, Inca Rail)
• Ministry of Culture (for tickets to Machu Picchu and archaeological sites)
• Hotels and accommodation providers
• Payment processors

We do not sell or rent your personal data to third parties for commercial purposes.

5. Your Rights

You have the right to:

• Access your personal data that we hold
• Rectify incorrect or incomplete data
• Request deletion of your data (right to be forgotten)
• Object to the processing of your data for commercial purposes
• Request data portability

To exercise these rights, contact us at privacy@travelagency.com

6. Cookies and Similar Technologies

Our website uses cookies to improve your browsing experience, remember your preferences and analyze traffic. You can configure your browser to reject cookies, although this may affect site functionality.

7. Minors

We do not knowingly collect data from children under 14 without parental or guardian consent. If you are a parent or guardian and believe your child has provided us with data, please contact us.

8. Changes to this Policy

We may update this Privacy Policy occasionally. The updated version will be published on our website with the effective date.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: privacy@travelagency.com
Phone: +51 XXX XXX XXX
Address: XXX Street, Cusco, Peru